Friday, December 2, 2022

Low Etsy Sales? This Is Probably Why.

Every year, I provide consulting services to hundreds of small businesses and e-commerce clients. I often get Etsy clients who are extremely concerned with their Etsy SEO. It gets to the point that they believe it was the only way to succeed on the platform. They were mistaken.

While it is possible to tweak your SEO to get on the first page, that alone isn't enough. You can be on the very first page of Etsy and also have sales and traffic remain the same as before. It's important to realize that being on Etsy's first page isn't enough. It can provide extra opportunities to sell, but it may not result in extra sales. 

There are some other reasons why your sales may be low, even if your SEO is perfect:

You Are In a Very Crowded Market

Sadly, markets get crowded over time. Even if you are on the first page, people oftentimes want to take a look deeper in. If there are hundreds of similar products, it may entice people to shop around more. This is where it's time to focus on a niche. If you are selling something popular like mugs, make your mugs unique in some way. Maybe create a store for "teacher mugs" or "lawyer mugs." Get on the first page for that segment of the market.

The Market is Dying

Sadly, nothing really lasts forever. While some markets seem to, others go out like a candle on a windy day. You should have an idea if your market is dying and alter accordingly. Some items are fads. Think of the POG craze. They were so popular at one time, and then like a switch went off, nobody was playing with them. The same with fidget spinners. 

Make Your Products Stand Out!

You can be #1, but if your items don't stand out, what's to get a person to click on your item? One way to get some good clicks is to have great photos that grab the shopper's attention. Another way is to have a large number of reviews. People are more likely to click on a shop that has a few hundred reviews under the image than a shop that has only a handful. 

If you don't have the reviews yet, make sure to have pictures that captivate your audience. 

It's the PRODUCT that sells, not the SEO or MARKETING. 

You have to realize that people are going to Etsy to buy something and that your item has to match the needs and desires of the customer. Getting it in front of your customer's eyes is just one part of the journey. 

When I was in Egypt, there were many vendors who were pushing their wares in front of my eyes, but most of them did not appeal to me. They were front and center, but nothing they had appealed to me. Think about when you go to a craft fair and see things. What appeals to you? What kind of things get you to turn your head and think: "I want that"?

You can make it big, even in a saturated market

There are many markets with people that make an absolute killing. I have helped candle and t-shirt shops that have tens of thousands of sales. Their secret? Finding out what others are not yet doing. 

Do a search for "funny t-shirts." There are thousands of pages of shirts. As you go through, you will notice that many feature the exact same quotes. They are redundant. The competition is huge. Find something new and different that is just taking off and corner the market earlier. 

I sell pinback buttons, and part of the strategy is being the first with popular quotes. When Ukraine was attacked, Ukraine flag pins sold like crazy. I had lived in Ukraine and already had a Ukraine flag pin on my shop for years. Suddenly almost every other shop had a Ukraine flag pin. Mine was there first and did extremely well. Sometimes it's luck. Other times it is research. You can't really control luck, but you can research. 

Effective SEO + a compelling product = Etsy success

You want to focus on both sides of the equation. 

Want more pointers for success? Let me take a look at your shop!

Thursday, December 1, 2022

The Best Etsy Tags for the 2023 Christmas Season

Now that the holiday season is upon us, it's a busy time for many Etsy shops. Coming up with a list of holiday tags and switching out the tags in some of your old listings is a great way to get some extra views and get your shop seen. 

When making tags, consider what people would naturally search for. You can make variations of those natural search terms to cast a wider net.

If you are looking for some ideas for tags, one thing that I like to do is take a look at some other people's listings.

1. Run an Etsy search that brings up your items as well as some similar items from other shops.

2. Click on an item from another shop. That item should have a good amount of sales/reviews. Bonus points for items that have well-developed tiles.

3. Once you click on the item, scroll all the way to the bottom. 


You will see "Explore related searches" and "Explore more related searches." 

These provide some great examples of tags that you can use for some of your items.

The item here was an "I Speak Spanish" pinback button from my Etsy shop

If I was selling a similar item, this is what I would look at. As you can see my shop has over 25,000 sales. A good example doesn't necessarily have to have such a huge number of sales. I would say aim for shops with at least 1,000 sales because they know what they are doing. 


As you can see, the title is well-developed. It has maximized the space allowed. 

TIP: 

If you are selling an item that has done well in the past, you may be leery of messing with the title and tags. That's totally understandable. Most Etsy advice says "don't mess with items that already sell well." 

There's a little trick you can do, however.

Just make a copy of that listing and create a new listing with a different title and tags that feature holiday keywords. 

For example, if you are selling:

Baguette Diamond Ring, Half Eternity Baguette Diamond Wedding Band, Stacking Ring

Create a copy, and rename it to something like: 

Baguette Diamond Ring, Half Eternity Baguette Diamond Wedding Band, Christmas Gift, Holiday Jewelry

Top Etsy Tags for The Holiday Season 

If you are looking for some tag ideas to get ready for Christmas, there are some that naturally work well when people search for gifts.

Gift

A variant on the word "gift" makes for a perfect holiday tag. While "gift" is a good Etsy tag throughout the year, it is even better during the holiday rush. Gift by itself is a pretty useless tag, but if you combine it with something you sell, then it can be a great tag to bring in some traffic.

Examples:

Coffee Mug Gift, Stocking Gift, Quote Mug Gift, Bead Jewelry Gift, Gift for the home.

Stocking Stuffer

One of the most popular holiday tags is the phrase "stocking stuffer." Why not make it a bit better by using some keywords that are related to what you are selling. If you are running out of tag ideas, "stocking stuffer" is a great tag for the holidays. 

Also, make sure that the items you sell can actually fit in a stocking. 

It is important for your tags to be relevant, especially if you are paying for Etsy ads. You don't want to lose money on clicks for search results that are not relevant to those who are searching for something specific. 

Stocking Stuffer Decal

Stocking Stuffer Toy

Holiday Specific Terms

Terms like Christmas, Holiday, Festive, Seasonal, Winter, etc. are great tags to be combined with the item you are selling. If you are selling a reindeer sweater, consider tags like:

Christmas Sweater

Holiday Sweater

Winter Sweater Gift 

And so on...

Conclusion

Taking time to get your shop ready for the holiday season can reap big rewards. I would say create holiday listings around the beginning of November. Etsy can take time to formulate them into their search. Also, to speed things up, consider advertising your holiday listings. Advertising your listing can speed up Etsy's indexing. 



Monday, January 21, 2019

Why Your Etsy Store is Not Getting Sales or Traffic (and What You Can Do About It).


So, your Etsy store is about as popular as a fly at a buffet, eh?
We’ve been there, and well… it stinks!  There's no other way to say it.
And worst of all, you probably have no idea why it's happening.
You have tried literally everything you could think of to make sales!
It's not like you're making bad products.  It's not like you're breaking copyright and intellectual property rules left and right (right?).  It's not like you are not motivated.  You care about your store, your products, your customers, and you try to create products that will sell and be loved by the whole world!
You’re probably also on social media.  You're trying to build a little buzz through Instagram, Facebook, Twitter, or Pinterest.  It might not be every day, but you drop by when you can, and post something about what you made.  
But nobody really cares.

It's not about what you make.  It's not about your social media posts.  It's not about you.
And now you’re starting to wonder…
What is wrong?
The truth is:
Probably a lot.
Beginners make mistakes.  It's just a part of life.
So, what's the good news?
You know that fog you are caught in?  Well, I'm going to help you clear it.
Nobody has the power to make all their obstacles disappear.  We all make mistakes.  We all miss something.  But I can help you.  Some of the mistakes you're making may actually surprise you.  
If your store is not getting the traffic you think you should be getting, or if you are not getting the sales you would expect, the following are some of the most common reasons why:

1. You’re not focused on your marketing strategy.

You have been posting your link around the internet haphazardly.  You have been posting here and there on social media.  Sometimes you may buy advertising.  Yet, you really have no clue of what you are doing.
That's okay.  It's hard to create a strategy.  Yet, you need to create one.  
There was once a time when you could post on social media and people would see what you posted.  Now, there are more posts with the #Etsyseller tag than ever before.

Now, you have to keep in mind the times when people are most likely to be on social media, the times people are shopping the most, the most popular tags, what social media sites are best for getting views, and what you are good at.  You almost have to take a class to figure all this out, and you could.  If you wanted to.
There was also a time you could just post over and over again and be seen.  That's not the case now.  To get real likes, you have to post quality posts.  High-quality images with enough text to captivate.  You can't look too spammy, but you want to be noticed with enough tags.  It's like juggling elephants!
As a result, quantity no longer wins. Quality does.
When you publish a post, it needs to be, in its own right, a work of art.  It has to shine.  It has to give the viewer a reason to like it and to click the link.  
And that takes time.
But, if you never sit down and write a strategy, you will never win the promotion game.  And the promotion game is a part of selling.  
What are some ways you can promote your product?

•Create a blog (like this one) for your store.
•Be active on at least one social media site.  I recommend Instagram and Pinterest, as they are both very visual (those are the two sites that I get the most traffic from).
•Make your posts tell a story.  Don't just post about your products, but tell the world about your workspace, your creative process, and your life.  People want to feel like they are a part of something.
•Support a cause, give things away, post coupons, reviews, anything that generates buzz.

2. You’re spending less time promoting your items than making them.

Here’s a rule of thumb for you:
Until you get to 10,000 sales, you should spend just as much time promoting your products as you do making them. Or even more, if you can.
So, if you take 10 hours to create a product, you should spend at least 10 hours on promoting your shop.  Wow, right?
Here’s why:
In the beginning, no one is paying any attention to your store. You could have the most beautiful products ever designed.  But, what good are they if nobody is seeing them?
The solution?
Advertise.  Write posts, share on Pinterest, interact with other sellers, interact with blogs, get people to notice your product.  Find influencers if necessary.  Hand out business cards.  Sell at local markets.  Make yourself known.  You are running a business just like any other.  
Of course, you might wonder, “How do I know if my products are truly good?”
Well, let’s talk about that next…

3. You are not comparing your shop to others.

You are most likely not the only person on Etsy selling the thing that you sell.  And if so, great.  But even if so, you have to compare your products to others.

There are a hundred trillion sticker shops on Etsy.  There are billions of t-shirt shops on Etsy.  There are bazillions of button shops on Etsy.  But some are good at what they do and others, well, they have the potential to get there.  
Look at the top shops.  Look at them OFTEN.

Create a spreadsheet with a few of the shops you admire but have similar products/items as you.

Write down:  What those shops charge for shipping.  How much their products cost.  How many items they have in their store.  What is their theme/feel?  What do the people who review them like?  
Look at the product descriptions and tags that others use.  Could they help your products?

Then, apply those things to your shop.

Compare your products to similar products on other shops.  What makes their items better?  Higher quality?  How can you increase your quality?  Does your price reflect that increase?

Much of the work in Etsy is creating the listing.  It's the most important task.  Your listing is what sells the product.  Speaking of which...

4. You’re spending too little time on your listings.

Your listing is the bread and butter of your shop.  It's where the customer goes to buy each item.  
How long are you spending on each listing?  A few minutes?  Twenty minutes?  Longer?
A good listing will have some serious time go into it.  You have thirteen tags.  Use them.  Think about what your customers will search for to reach your shop.

What about your product description.  Are you just copying every other product?  How do you think that will look in a search.  Even if each of your items is stickers, write something about the particular sticker design.  Don't just say "it's a sticker."  They know that.
Get your listings to tell a story.  You don't have to publish a novel here, but say something about the item.  Google picks up your listings.  And many of my buyers come from Google.

5.  You don't have faith in your products.

If you don't have faith in your products, you are not going to do well in the business.

If you don't have faith in what you make, you are not going to love what you do.

Are you just copying Disney?  Do you think that one day you are going to get shut down because of copyright infringement?  If so, you need to change course.
Many shops on Etsy ride on the coattails of a big company's products.  Harry Potter.  Walt Disney.  Others.  Don't.  It's a huge temptation, and it brings in sales.  But, for how long?

You were given a mind.  Be creative on your own.  There are ideas out there that are free for the taking.  Right now Mickey Mouse is not free to take.  Neither is Star Wars or Spongebob.  If it belongs to someone else, leave it alone.  It's not worth getting your shop shut down by Etsy. 
Don't even be tempted to use their names in your tags or product descriptions.  Their owners comb through Etsy constantly and shut down listings that use the words. 
If you have faith in your products and love what you do, the sales will come.  Faith is powerful.  Believe in yourself.

6. You give up before your shop takes off.

It took over a year for BohoButtons.com to take off.

Creating a good Etsy shop can take a long time.

Months.

More than a year, even.  
If you think you are going to walk in and open a killer store, beware.  You may be in for a huge disappointment.  
A good shop evolves over time.  Mistakes are made, blunders happen, sometimes a bad review or two is posted, tags are lacking, product descriptions and titles have some mistakes, but time allows you to fix your mistakes.

Even if you get no sales, treat your shop as if it is getting loads of sales.  Show that faith in how you run your store.  Make your shop look legitimate.  Post images of your process.  Put a picture of yourself making the product.  Find a way to make some sales to family and friends and get some good reviews to start out.  Have a list of policies.  
Tweak your listings if they are getting little to no views.  And don't be afraid to pay to advertise a little here, a little there.  
There are a lot of stores on Etsy that sit there, dormant, with no sales.  They could have been something great, but their owners gave up on them way too soon.  Don't do that.  Please.

7. You’re underestimating just how difficult this is.

Opening up an Etsy store is hard work.  It's a real business, and the top dogs understand that.
For many, it's their main job.  Their top source of income.  And it's the biggest time sink they have in the professional world.
It's not easy to get traffic to your shop.  It's not easy to get continuous sales.  Did you think it would be?
We are still learning how to create great products.
I’m not blaming you if you did. The web is full of people whose bank account balances depend on making you believe anyone and everyone can do this.
But the truth?
It's not.  It takes hundreds and hundreds and hundreds of hours.  
I’m not trying to scare you away from it. Really, I think it’s a phenomenal opportunity for those who are really serious about building a shop and doing well with it.
But that’s the key:
Being serious about it. You have to see it as a career.  You have to expect it will be difficult.  You have to expect to learn new things.  You have to expect to grow, year after year.  
The truth is, selling on Etsy is like anything else. You get out what you put in.
If you really want lots of traffic, here’s how to do it:

The Real Secret to Getting Serious Traffic and Sales

For the next 2 - 3 years, dedicate 10-15 hours a week to learning and practicing traffic generation and sales.
Do that, and you’ll get all the traffic you want.  Don't just trust anyone to help you.   There are no quick fixes.  This is all you.  Either that, or hire a social media manager with some serious skills (but I would still admonish you to learn it yourself).
Because, then you will understand what it takes to get traffic and drive sales.
But this whole idea of starting an Etsy store, picking up a few tips, tinkering around for 30 minutes on the weekend, and suddenly having a popular store?
It's not that easy.  Not if you want to rise above the rest.
I don't say it to be mean, but to motivate and tell you the honest truth.
If you want greatness, commit yourself to mastery.
Then you will have the Etsy store you can be proud of.